Accessibility Statement

Chrootly Marketing Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and we are committed to meeting the needs of persons with disabilities in a timely manner.

We will do this by preventing and removing barriers to accessibility and by meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its associated standards and regulations.

Our website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA developed by the World Wide Web Consortium (W3C).

These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our website includes the following accessibility features:

• Semantic HTML structure with proper heading hierarchy
• Descriptive alt text on all meaningful images
• Keyboard-navigable menus and interactive elements
• Sufficient colour contrast meeting WCAG AA standards
• Responsive design that works on screen readers and assistive technologies
• Clear focus indicators for keyboard navigation
• Descriptive link text (no "click here" links)
• Language attributes set correctly for English and Korean content
• No content that flashes more than three times per second

When building websites for clients, we design and develop to WCAG 2.1 Level AA standards by default. We offer clients:

• Accessibility audits of existing websites
• AODA-compliant web design and development
• Remediation of accessibility issues on legacy sites
• Ongoing accessibility training and documentation

Our team members who develop content, design, or interact with the public are trained on accessibility best practices, the Integrated Accessibility Standards Regulation (IASR), and the Human Rights Code as it pertains to people with disabilities.

We communicate with people with disabilities in ways that take into account their disability. Upon request, we provide or arrange for accessible formats and communication supports including:

• Large print materials
• Audio recordings of written content
• Plain language versions of documents
• Electronic formats compatible with assistive technologies

We will consult with the person making the request to determine the suitability of the format or support. Accessible formats and communication supports are provided in a timely manner and at no additional cost.

We welcome your feedback on the accessibility of our website and services. If you experience any accessibility barriers or need information in an alternative format, please contact us:

• Email: contact@chrootly.ca
• Mail: Chrootly Marketing Inc., Toronto, Ontario, Canada

We aim to respond to accessibility feedback within 10 business days. All feedback received will be reviewed and used to improve our services.

In the event of a planned or unexpected disruption to services or facilities used by persons with disabilities, Chrootly will notify affected individuals promptly. The notice will include information about the reason for the disruption, its anticipated duration, and any alternatives available.

Accessibility is an ongoing commitment. We regularly review our website, services, and internal processes to identify and address accessibility barriers. We welcome suggestions from users and will continue to improve our accessibility as technology and standards evolve.