Terms of Service

By accessing and using the website at chrootly.ca (the "Site") or engaging our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

Chrootly Marketing Inc. provides digital marketing services including but not limited to:

• Google Ads management
• Meta Ads (Facebook & Instagram) management
• Search engine optimisation (SEO)
• Web design and development
• Google Business Profile optimisation
• Personal branding services
• Instagram optimisation

Specific service terms, deliverables, timelines, and pricing are outlined in individual service agreements signed with each client.

You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the Site
• Use the Site to transmit any malicious code or harmful content
• Reproduce, distribute, or create derivative works from Site content without written permission
• Scrape, crawl, or harvest data from the Site without authorisation

All content on this Site — including text, graphics, logos, images, code, and design — is the property of Chrootly Marketing Inc. or its licensors and is protected by Canadian and international copyright laws. You may not use, reproduce, or distribute any Site content without our prior written consent.

Ownership and usage rights for work produced under client engagements are defined in individual service agreements. Generally:

• Upon full payment, clients own final deliverables (websites, creative assets, content)
• Chrootly retains ownership of proprietary processes, methodologies, and templates used during development
• Portfolio examples displayed on our Site are used with client permission and represent qualitative outcomes only

Payment terms are specified in individual service agreements. Standard practice includes a deposit upon project commencement and balance due upon project milestones or completion.

Either party may terminate ongoing services with written notice as specified in the applicable service agreement. Completed work up to the termination date remains payable.

This Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Marketing performance varies based on numerous factors outside our control (market conditions, competition, budget, industry, creative quality). We do not guarantee specific outcomes, rankings, lead volumes, or revenue figures unless explicitly stated in a signed service agreement.

To the fullest extent permitted by law, Chrootly Marketing Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site or services. Our total liability shall not exceed the amount paid to us for the specific service giving rise to the claim in the preceding 12 months.

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Inclusion of any link does not imply endorsement by Chrootly Marketing Inc.

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to the Site. Your continued use of the Site after modifications indicates acceptance of the updated Terms. For active client engagements, terms specified in signed service agreements supersede changes to these Terms.